- OperatorNovatrix SRL
- Established2026
- Games Library7,000+
- Cryptocurrencies Accepted13 (BTC, ETH, USDT, SOL + more)
How we can help
You can contact support about common account and gambling-related questions, including:
- Account access, profile details and verification questions
- Deposits, withdrawals and general payment queries
- Bonus terms, eligibility and promotion-related questions
- Technical problems, website errors or difficulties using an account
- Responsible gambling requests, including requests for help reviewing or changing your gambling activity
Please provide enough information for support to understand the issue. Do not send your password or other sensitive security information in an email.
Get in touch by email
To contact Drakaris Casino by email, write to support@drakariscasino.click. Use a clear subject line and describe what you need help with. Including the relevant details can help support review your message more efficiently.
- Your account email address or username
- A short, clear description of the issue or question
- Any relevant transaction, game or error details
- Screenshots if they help show the problem, provided they do not reveal passwords or unnecessary sensitive information
Support will generally aim to reply as soon as practical, usually within 24 hours. More detailed or account-specific matters may need additional review, so response times can vary. If your request concerns responsible gambling, state this clearly so it can be handled appropriately.
