Terms & Conditions

1. General terms and eligibility

These Terms apply to your use of the Drakaris Casino website, account facilities, games, promotions, payment services and related features. They should be read with any game rules, promotion terms, privacy information and other notices shown on the website. If there is a difference between these Terms and specific terms displayed for a game or promotion, the more specific terms will generally apply to that game or promotion.

You must be at least 18 years old to use an online gambling service. You must also be legally permitted to access and use the service in the place where you are located. Laws about online gambling can differ between Australian states and territories and between countries. You are responsible for checking the laws that apply to you before registering, depositing funds or playing. Do not use the website if doing so would be unlawful.

By using Drakaris Casino, you confirm that you are acting for yourself, that you are not using another person’s account and that you will not allow another person to use your account. You must not use the service for business, commercial, unlawful or fraudulent purposes. Access may be refused where we reasonably believe that a person is underage, located in a restricted area, acting unlawfully or unable to comply with these Terms.

Changes to these Terms

We may update these Terms from time to time to reflect changes to the website, games, payment arrangements, legal requirements or our operating practices. The latest version will be published on this page, with the relevant date or other notice where appropriate. You should review the Terms regularly. Continuing to use the service after an update means that you accept the revised Terms. If you do not agree with a change, you must stop using the service.

• You must provide information that is accurate, complete and kept up to date.
• You must comply with all applicable Australian laws and any other laws that apply to your use of the service.
• You must not use tools, software or methods intended to interfere with the website or obtain an unfair advantage.
• You must not copy, reproduce, modify or commercially exploit website content without permission.

2. Accounts, verification and casino play

Some features require you to register an account. You are responsible for selecting a secure password, protecting your login details and keeping your account secure. You must tell us through the available support or account channels if you believe that someone else has accessed your account, or if your login details have been lost or misused. Activity carried out through your account may be treated as activity carried out by you until we receive notice of unauthorised access.

We may ask you to verify your identity, age, location, payment method or source of funds. Verification may be required before deposits, withdrawals, bonuses or other account services can be completed. You must provide documents and information that are genuine, current and suitable for the requested purpose. We may keep records of checks and account activity as required for security, compliance, fraud prevention and responsible gambling purposes.

You must not open more than one account unless we have expressly approved this. If duplicate, linked or incorrectly created accounts are identified, we may close or combine them in accordance with our procedures. We may also suspend an account while we investigate unusual activity, a possible breach of these Terms, a payment issue or a responsible gambling concern.

Games and results

Games are provided for entertainment and involve risk. There is no guarantee that you will win, recover money already lost or receive a particular result. Game outcomes are determined by the relevant game system and are not affected by previous results, the amount you wager or the length of your session. You should only wager money that you can afford to lose.

The game rules, displayed information and applicable software determine how bets are accepted, settled and recorded. Where a technical fault, incorrect display, communication problem or other material error affects a game or transaction, we may correct the error and take reasonable steps to restore the position that applied before the error. We may cancel or void affected activity where this is necessary and permitted by applicable law.

1. Check the stake, game, paytable and other details before confirming a wager.
2. Do not leave an active session unattended on a shared or public device.
3. Do not attempt to exploit a software error, pricing error or technical fault.
4. Keep your device, browser and account credentials secure.
5. Stop playing and seek support if gambling is no longer enjoyable or affordable.

3. Deposits, withdrawals and promotions

Available payment methods, processing requirements and any applicable fees will be shown through the website or payment provider. You must use a payment method held in your own name or otherwise authorised for your use. Payments may be subject to verification, transaction checks, provider rules and applicable legal requirements. We do not accept responsibility for delays or failures caused by a bank, card issuer, payment provider, telecommunications service or other third party.

You must not deposit funds for the purpose of transferring money to another person, disguising the source of funds or carrying out unlawful activity. We may delay, reject or return a transaction where information is incomplete, the payment method cannot be verified, activity appears unusual or processing would conflict with legal or security requirements. Withdrawal requests may be subject to account verification and other reasonable checks before release.

You are responsible for checking transaction details before confirming a deposit or withdrawal. If you believe a transaction is incorrect, contact us through the support or account facilities made available on the website as soon as possible. We may investigate disputed transactions and request supporting information. Any refund or reversal will be handled in accordance with the applicable payment method and relevant law.

Bonuses and promotions

Promotions, bonuses, free spins and other offers are subject to their own terms. Those terms may include eligibility requirements, a qualifying action, expiry conditions, wagering or playthrough requirements, game restrictions, maximum values and withdrawal conditions. You should read the full promotion terms before opting in or using an offer. If you do not meet the stated conditions, the offer or related winnings may not be available.

Unless the relevant promotion terms say otherwise, only one offer may apply to an account or household. We may correct an obvious error, withdraw an offer, refuse an offer or remove promotional benefits where there has been misuse, collusion, fraud, multiple-account activity or a breach of the offer terms. Promotions are intended for genuine recreational play and must not be used to obtain an unfair or improper advantage.

4. Responsible gambling, privacy and legal matters

Gambling should be treated as entertainment, not as a way to earn income or solve financial problems. Set a budget before you play, take regular breaks and avoid gambling when affected by alcohol, stress or other factors that may affect your judgement. Account tools or restrictions may be available to help you manage your play, such as deposit controls, time reminders, temporary breaks or account closure. These tools are not a substitute for personal responsibility, and any request should be made through the available account or support channels.

If gambling is causing concern for you or someone close to you, stop playing and seek help from an appropriate Australian support service or qualified professional. You can also use any self-exclusion or account restriction options available through the website. We may take reasonable steps to protect customers, including applying restrictions, refusing access or closing an account where there are responsible gambling concerns.

Privacy and security

Personal information is handled in accordance with the applicable privacy information and laws. We may collect and use information needed to operate the account, process payments, verify identity and age, provide customer support, prevent fraud, meet legal obligations and promote safer gambling. We may share information with service providers, payment partners, identity verification providers or authorities where reasonably necessary and permitted or required by law.

We take reasonable measures to protect account and transaction information, but no website or electronic transmission can be guaranteed to be completely secure or continuously available. You should use a trusted device and connection, keep software updated and log out after using the website, particularly on a shared device.

Suspension, closure and liability

You may stop using the service or request account closure through the facilities made available on the website. We may suspend, restrict or close an account where we reasonably suspect a breach of these Terms, unlawful or fraudulent activity, underage access, payment misuse, duplicate accounts, technical abuse or a requirement arising from law or compliance obligations. Closing an account does not remove obligations that arose before closure.

To the extent permitted by law, we are not responsible for losses caused by events outside reasonable control, interruptions to internet or communication services, third-party payment systems, device problems, unauthorised access resulting from your failure to protect login details, or reliance on information that is incomplete or out of date. Nothing in these Terms excludes or limits a right, guarantee or remedy that cannot lawfully be excluded or limited under Australian consumer law.

If you have a question or wish to raise a complaint, use the support, help or contact facilities available on the Drakaris Casino website. Please provide enough information for the matter to be reviewed, while avoiding the submission of unnecessary sensitive information. We may ask for further details and will handle the matter according to our internal procedures and applicable requirements.

These Terms are governed by the laws that apply to the relevant service and your use of it, subject to any mandatory rights or protections available to you under Australian law. If a provision is found to be invalid or unenforceable, the remaining provisions will continue to operate. A failure to enforce a provision immediately does not mean that the provision has been waived.