Responsible Gaming

Our approach to responsible gaming

Responsible gaming means making conscious decisions about whether, when and how you gamble. It includes understanding that every bet has a risk of loss, accepting that outcomes are determined by chance or the relevant game rules, and keeping gambling within an amount you can comfortably afford to lose. No gambling activity is guaranteed to produce a profit.

Drakaris Casino provides this information to help players make informed choices. It is important to read the applicable terms, understand how an activity works and consider your own circumstances before using any gambling service. If you are under the legal gambling age, do not create an account or play. You should also follow all laws and requirements that apply to you in Australia and in your location.

Gambling should never be treated as a source of income, a solution to debt or a way to recover money that has already been lost. A previous result does not make a future result more likely, and a losing run does not mean that a win is due. Chasing losses can increase financial and emotional pressure and may lead to decisions that are difficult to reverse.

• Only gamble with money set aside for entertainment after essential expenses have been covered.
• Decide how much time and money you can spend before you start.
• Keep gambling separate from rent, bills, savings, credit repayments and other financial commitments.
• Never borrow money, sell possessions or use money intended for someone else to fund gambling.
• Avoid gambling when you are upset, tired, stressed, intoxicated or trying to solve a personal problem.
• Take regular breaks and stop when your planned time or spending limit has been reached.
• Do not assume that a strategy, system or tip can remove the risk of losing.

Plan your play before you start

A simple plan can help you stay in control. Before opening a game or placing a bet, choose an entertainment budget that you can afford to lose without affecting your everyday life. Consider setting both a spending limit and a time limit. Your plan should be based on your personal financial position, not on the amount you hope to win.

Use available account controls

Where account tools are available, consider using deposit limits, spending limits, loss limits, session reminders, time-outs or other controls to support your plan. Read the information shown before confirming a control, including how it starts, how long it lasts and whether it can be changed. If you are unsure which option is suitable, choose a more restrictive setting or pause your account while you consider your next step.

Account controls are useful safeguards, but they are not a substitute for personal judgement or professional support. Keep a record of your gambling spending and compare it with your original budget. It can also help to use banking or device settings that reduce easy access to gambling funds or gambling websites, where those options are available to you.

Take breaks and protect your account

Regular breaks can help you check whether gambling remains enjoyable and affordable. Do not gamble for longer because you are close to a target, waiting for a result or trying to change the outcome of a previous session. Set a stopping point before you begin and respect it, even if the session is going well.

Protect your login details and do not allow another person to use your account. If you think someone else has accessed your account, or if you are worried that you may gamble impulsively, stop using the account and contact the available support channel through the website. You can also ask about account closure, a time-out or self-exclusion if you need a stronger break from gambling.

1. Set an affordable entertainment budget before you play.
2. Choose a maximum session length and schedule breaks.
3. Do not increase your budget during a session.
4. Review your activity regularly rather than relying on memory.
5. Stop immediately if gambling is no longer comfortable, affordable or enjoyable.

Signs that gambling may be causing harm

Problem gambling can develop gradually, and it may affect anyone. You do not need to wait until a crisis before asking for help. An honest review of your behaviour can identify concerns early. Consider whether gambling is taking more time, money or attention than you intended.

• You regularly spend more than your planned budget or hide the amount you spend.
• You keep gambling for longer than planned or find it difficult to stop.
• You think about gambling frequently when you are working, studying, resting or spending time with others.
• You gamble to escape stress, sadness, loneliness, anger or boredom.
• You chase losses by increasing stakes or returning soon after a loss.
• You borrow money, use credit or delay bills to continue gambling.
• You sell belongings or use savings intended for essential needs.
• You feel anxious, guilty, secretive, irritable or distressed about gambling.
• Gambling affects your sleep, health, work, study or relationships.
• You make repeated promises to stop or cut back but do not manage to do so.
• You avoid friends and family, miss commitments or lose interest in other activities.
• Someone close to you has expressed concern about your gambling.

One sign does not automatically determine whether you have a gambling problem, but several signs may indicate that it is time to pause and speak with someone independent. Asking for support is a practical step, not a failure. You can begin by telling a trusted person what is happening, stopping access to gambling and seeking advice from a qualified support service.

A quick self-check

Ask yourself whether you can stop when you intend to, whether your gambling fits comfortably within your budget and whether you would be comfortable telling someone you trust about your recent activity. If the answer to any of these questions is no, consider taking a break and seeking further guidance before gambling again.

Getting help and taking a break

If gambling is becoming difficult to control, the safest next step is to stop gambling and seek support. Speak with a trusted family member, friend, doctor, counsellor or qualified gambling-help professional. Australian support organisations can provide confidential information, counselling and practical assistance for people who gamble and for affected family members. Choose a service that is appropriate for your state or territory and current circumstances.

You can ask Drakaris Casino about the responsible gaming options available through the website, which may include account limits, a temporary time-out, account closure or self-exclusion. Self-exclusion is intended to prevent access for a chosen period or until a relevant process is completed. Read the conditions carefully and do not open another account or use another person's account to get around a restriction.

If you ask for a break or self-exclusion, remove gambling applications and saved payment details where possible, avoid promotional messages and consider asking your bank about tools that can restrict gambling transactions. Tell a trusted person about your decision so they can provide encouragement and help you stay accountable. A pause works best when it is supported by changes to your routine and access to money.

If someone else is affected

Gambling harm can affect partners, family members, friends and colleagues. If you are concerned about another person's gambling, choose a calm time to discuss what you have noticed. Use specific examples, avoid blame and explain how the behaviour affects you. You cannot control another person's choices, but you can protect your own finances, set boundaries and seek independent support for yourself.

Urgent concerns

If gambling has created immediate financial, personal or safety risks, stop gambling and seek urgent assistance from appropriate local services. If you or someone else may be in immediate danger, contact emergency services in your area. Do not face serious distress, threats or thoughts of self-harm alone; reach out to a trusted person and a qualified health or crisis support service as soon as possible.

Responsible gaming is an ongoing choice. Review your habits regularly, keep your spending within a realistic entertainment budget and act early if your circumstances change. The strongest safeguard is to stop when gambling is no longer affordable, controlled or enjoyable.